For over thirty years, First General Services North America has been the leading choice for property damage restoration services of property owners, insurance companies, policyholders and property managers during times of crisis and insurance claims. First General Services’ members honor their commitment to you, our customer, because meeting your expectations and restoring your life promptly and professionally is what matters.

By choosing a First General Services member, you access the power of an international network of property damage restoration experts while experiencing the familiarity and comfort of a trusted neighbor. It is you, our customer, who matters to us.

Our Commitment

From the customer service representatives to the project managers, every affiliate of our professional restoration team understands your needs. We are committed to working with you through each stage of the restoration process, allowing you the security and relief that your property is in good hands.

Customer Satisfaction Comes First!

Communication with property owners, property managers and insurance companies is critical to a successful restoration project. We make it easy to share information about the status of work in progress, including full documentation of the work being performed, selection of materials, and confirmed work schedules. This is one of the many reasons we enjoy a high level of customer satisfaction and insurance company approval.

First General members are trained to work with property owners, property managers, and the insurance company. Educated to look for hidden damage that can cause potential problems, First General Service members maintain industry qualifications and guarantee that professionally executed projects are carried out.

Our member affiliates are restoration specialists with the knowledge and qualifications to complete any property restoration. Our goal is to provide you with the assistance and support you need so that relief is only a few steps away.